At Document Write, we have a special system we implement when working with clients. We have an unorthodox view of documentation, and we're not a good fit for every company. We treat documentation like a first-class citizen.
- 📞 Screening Call:
We'll get on a quick 10-minute call. During this call, you tell us what are you need your documentation to do for your company and your team. - 🛠 Project Details:
We'll have an in-depth conversation about the state of your documentation. Together we'll explore what's the next step for your docs. - 📝 Statement of Work:
After our second conversation, we'll provide you with a SOW. If both parties agree with the SOW, we'll cement our relationship with a contract. - 🥾 Kick-off Meeting:
This is the official start of the project. Yay! Give us access to your current docs and assets. We'll also revisit project milestones. - 🧪 Research and Outline:
We'll start with the research process and write the outlines. During this part, we'll schedule short weekly check-ins. - 🗒 First Draft:
We'll provide the first draft after about a week or two. We treat documentation like code, so this is an iterative process. - 🥽 Editing and Testing
Getting closer to publishing! In this step we user-test the documentation and add analytics. - 🛳 Ship
After editing and testing, we ship the documentation. Hooray.
